Privacy Policy
Last Updated November 20, 2024
At SydQuest, your privacy is of utmost importance to us. We are committed to protecting the personal data you share with us while ensuring your experience with our app remains seamless and secure. This Privacy Policy outlines how we collect, use, and protect the information you provide when using SydQuest. By using our app, you agree to the practices described in this policy. Please take the time to review this document to understand how we handle your personal information.
1. Information We Collect
When you use SydQuest, we collect certain types of information to enhance your experience and provide personalized services. The information we collect includes both personal and non-personal data. Personal information is data that can be used to identify you, such as your name, email address, and any other information you provide when registering or using the app. Additionally, we collect activity data, which may include your posts, progress on challenges, comments, and interactions with other users. Device-related data, such as device type, operating system version, and app usage, is also collected to ensure the proper functioning and optimization of the app across different devices.
The information we gather is used to support core app functionalities, personalize content, and enable social interactions within the app. We take every precaution to ensure that your personal data is handled with care and in compliance with applicable privacy laws.
2. How We Use Your Information
The data we collect is primarily used to provide, maintain, and improve the app experience. This includes enabling you to track your progress on challenges, share content with other users, and engage with the SydQuest community. We also use your information for communication purposes, such as sending updates, notifications, or providing customer support. Moreover, we may use data to analyze how the app is used, identify potential improvements, and enhance features to create a better user experience.
We do not sell or share your personal information with third parties for marketing purposes. We may share data with trusted third-party service providers to assist with functions like data storage or analytics, but these providers are bound by confidentiality agreements and are not permitted to use your data for their own marketing.
3. Data Storage and Security
We take the security of your data seriously. All personal information collected is stored securely using encryption and other security measures to protect against unauthorized access, loss, or alteration. Your data is stored on secure servers, and access to this information is restricted to authorized personnel only. While we implement these measures to protect your data, we recognize that no system is entirely infallible. You are responsible for maintaining the confidentiality of your account information and password.
In the event that we become aware of any security breach or unauthorized access to your data, we will promptly notify you and take appropriate action to safeguard your information.
4. Your Rights
As a user of SydQuest, you have several rights regarding your personal data. You can access and review the information we have collected about you at any time. If any information is incorrect or incomplete, you can request updates or corrections. You also have the right to delete your account and personal data by contacting us. If you wish to withdraw your consent for us to collect or process your data, you can do so by discontinuing your use of the app. Please note that deleting your account may result in the loss of all data associated with it, including progress, posts, and other user-generated content.
To exercise any of these rights, please reach out to us at contact@sydquest.com
5. Third-Party Services
In order to enhance the functionality of SydQuest, we may rely on third-party services such as cloud storage providers, analytics tools, and customer support platforms. These third-party services may collect and process data as part of their operations. While we strive to ensure that these services comply with privacy standards, we are not responsible for their data practices. Each third-party service has its own privacy policy, and we encourage you to review those policies when using their services.
6. Children’s Privacy
SydQuest is not intended for children under the age of 13. We do not knowingly collect personal information from users under 13. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately, and we will take the necessary steps to delete the data.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal requirements, or technology. When we make significant updates, we will notify you via the app or email. By continuing to use SydQuest after such updates, you acknowledge and agree to the modified terms. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact us: contact@sydquest.com
We will respond to your requests in a timely manner, in accordance with applicable laws and regulations.